If a life-threatening situation or emergency arises, dial 911 immediately.

In case of an accident or medical emergency at SFAI, notify the Studio Manager or nearest staff person and the security guard and refer to the Medical Emergency Procedures posted throughout the facilities. Fire alarms are located throughout campus, and students should become familiar with their locations. School closures and reopenings due to emergencies will be publicized on the SFAI website and in the local media.

Fire + Safety

Emergency evacuation drills are held regularly in accordance with fire department guidelines.

Emergency Procedures

Chestnut Street Campus Emergency Procedures

Life Threatening Accidents or Medical Emergencies

  • Call 911 (or 9-911 from a campus phone) immediately. Ask for ambulance or  immediate medical assistance.
  • Call the Security Office at Ext. 4537 or the Security Cell phone at 415.624.5529 with the location of accident/emergency.
  • Stay with injured person until help arrives. If possible, ask someone to wait at the main entrance for the arrival of the ambulance to take them to the injured person.


  • Pull fire alarm immediately.
  • Call 911 (or 9-911 from a campus phone) and give the Fire Department the location and type of fire. Call the Security Office at Ext. 4537 or the Security Cell phone at 415.624.5529 with the location and type of fire.
  • When the alarm sounds, all employees and students should leave building quickly and quietly by the nearest exit and remain outside until instructed to return. If possible, turn off equipment and close windows. Do not use the elevator. Evacuees from the old (Brown) building should gather across the street from the Chestnut Street entrance. Evacuees from the new (Clay) building should gather across the street from the Francisco Street entrance. Remain at these assembly areas until you are instructed to leave.
  • Do not attempt to put out any fires unless you are trained in the use of fire extinguishers and there is no threat to personal safety.


  • Stay indoors. Take cover under a table, desk or door frame and hang on to it. Stay clear of windows, heavy furniture and appliances. Do not leave cover until the earthquake is over.
  • Do not rush outside. Falling glass, building parts, or electrical wires can be extremely hazardous. When possible, turn off lights and electrical equipment to minimize danger of fire. Do not strike matches.
  • If an evacuation order is given, leave building via nearest exit. WALK, DO NOT RUN. Leave building area entirely.
  • Evacuees from the old building should gather across the street from the Chestnut Street entrance. Evacuees from the new building should gather across the street from the Francisco Street entrance. Remain at these assembly areas until you are instructed to leave.

Active Threat of Violence—Shelter in Place

  • Seek immediate shelter.
  • Lock yourself in the room that you are in and barricade the door. If possible, lock windows, close blinds or curtains. Take cover and barricade yourself (with others if possible) by placing as much material as possible between you and the threat. If possible, block windows with furniture.
  • Silence cell phones but do not turn them completely off. Turn off radios and computer monitors.
  • Keep occupants calm, quiet, and out of sight
  • If communication is available, call 911. Identify your exact location on campus. Remain calm and answer the dispatcher’s questions.
  • Stay on the phone only if it is safe to do so. If not, keep phone on so it can be monitored by the dispatcher. If possible, contact Security at 415.624.5529.
  • Don’t stay in the open hall.
  • Do not sound the fire alarm unless there is a fire. A fire alarm will signal the building occupants to evacuate the building and thus place them in potential harm as they attempt to exit.
  • Instruct students and employees to (Shelter in Place) drop to the ground immediately, face down as flat as possible. If within 15- 20 feet of a safe place or cover, duck and run to it. Remain under cover until the threat has passed or you have been advised by law enforcement that it is safe to exit.

Fort Mason Campus Emergency Procedures

Call 911 (or 9-911 From SFAI Phones)

Give address and a description of the emergency. If there are other people around, direct someone to alert the Security Officer on duty.

Address to Fort Mason Campus:

San Francisco Art Institute, Fort Mason Campus

2 Marina Blvd, Pier 2

SF, CA 94123


Closest Hospital Emergency Services:

California Pacific Medical Center - Pacific Campus

2333 Buchanan St, San Francisco, CA 94115

Phone: 415-600-3333 / 24 Hrs Emergency Room

Timely Warning Policy

When there is a fire or other major emergency requiring evacuation, employees and other people within the facility will be alerted by a horn/strobe alarm system. In lesser or localized emergencies, SFAI has a public address system able to reach all areas of the school.

In the event that a situation arises, whether on campus or off, that in the judgment of the Director of Operations, constitutes an ongoing or continuing threat, a campus wide timely warning will be issued. This warning will be issued through Everbridge, our emergency alert system, which delivers messages in real time through text message, phone call, and email message. These electronic communications will alert community members to the type of emergency and how to respond. Any person who has information about an incident that might warrant a timely warning should contact the Chestnut Street Security Office at 415.624.5529.

We will occasionally issue emergency notifications through this same system to notify the campus community of emergencies that do not pose a threat but about which community members should be informed. You can update your contact preferences for timely warnings and emergency notifications by logging in to WebAdvisor and selecting Everbridge.

School closures and reopenings due to emergencies will be publicized online at www.sfai.edu and through alerts using the campus mass notification system.


The receptionist will have current information regarding SFAI program closures and re-openings. If the switchboard is not functioning due to lack of power, 415-771-7020 will function as a single line for emergency calls into and out of SFAI. If students are dislocated temporarily due to an emergency situation, they should attempt to notify the Student Affairs office.

Reporting Criminal Actions or Emergencies

Any staff, faculty, student, or visitor at SFAI who witnesses or is informed about a crime or emergency occurring or having occurred on SFAI’s campus should immediately inform appropriate SFAI staff.

At Chestnut Street, during regular office hours (Monday–Friday, 9:00 am–5:00 pm), crimes or emergencies should be reported to the Facilities Office at x4570 or x4506, or the security guard at x4537. If the situation warrants immediate emergency personnel (such as paramedics), dial 911 immediately. During evenings, nights, weekends, and holidays, criminal actions or emergencies should be reported, after dialing 911 immediately, to the security guard on duty. The security guard sits in the security office on the main level when not on rounds. Guards can be reached from an internal phone either at x4537 or at 9.624.5529 (mobile); or, from an outside line, either at 415.749.4537 or at 415.624.5529 (mobile).

At the Fort Mason Campus, criminal actions or activities should be reported to the security staff on duty. Security can be reached at 415.351.3577 or by cell at 415.912.0091.

Reports should include as much detail as possible, including time, date, location of the incident and a detailed description of what occurred.

The SFAI staff person receiving the report of a crime or emergency shall report it to local authorities. SFAI staff will determine whether to verify or investigate the reported crime or emergency before reporting it to local authorities, depending on whether the crime or emergency has already occurred or is in progress, the nature of the reported crime or emergency, or the perceived reliability of the report. SFAI encourages persons reporting crimes or emergencies to identify themselves when making such reports. SFAI will act on reports made anonymously although lack of identification may impair the verifiability of the incident.

The SFAI staff person receiving the report shall gather all information available with regard to the reported crime or activity, including the nature of the crime or activity, the person(s) involved, the time of occurrence, witness(es), and any other information. Such information will be recorded in writing and shall also be made available to local authorities. Written records of reported crimes or emergencies shall be maintained by the Facilities Office manager.