Both halls are equipped with a shared kitchen, coin-operated laundry, computer station, and lounge facilities. The shared kitchens include stoves, prep areas, a sink, dish rack, and dishes. In each room, residents will find wireless Internet, cable, and a dedicated phone line. Residents will also have in their room a television, trash can, mirror, microwave, and a refrigerator.
All rooms in Sutter Hall include private bathrooms, but Sutter Hall does not have any single occupancy rooms. There are no closets in Sutter Hall but wardrobes and lockers are available in each room.
Mail for SFAI Residents living at Sutter Hall should be addressed as follows:
717 Sutter Street, Room #
San Francisco, CA 94109
Each room in Abby Hall, including those without a private bathroom, has a sink.
Mail for SFAI Residents living at Abby Hall should be addressed as follows:
630 Geary Street, Room #
San Francisco, CA 94102
Students residing in campus housing are required to have a $650 Café Cash Meal Plan each semester, which is included in the housing costs. The Café, located on SFAI’s Chestnut Street Campus, serves breakfast, lunch, and other options from morning to early evening. The à la carte menu changes daily and boasts organic, sustainable options.
Students use the Café Cash Meal Plan by presenting their school ID to the cashier. The sale is debited from their Café Cash account. Students may refill their Café Cash account by calling the Student Accounts Office at 415.749.4544.
Please note: Any unused Café Cash is forfeited at the end of each semester. It does not carry over to subsequent semesters.
Emergency maintenance issues require immediate attention and should be reported to a residence staff member immediately by connecting with the front desk in each hall. Emergency maintenance matters include a power outage, an overflowing toilet/bathtub, a major leak, or an elevator outage with trapped passengers. Please do not submit such maintenance request by email.
Students should report any non-emergency maintenance concerns to the front desk for a maintenance. After a maintenance request is submitted, a staff member will come to your room to investigate your concern. If you are not at home, the staff member will attend to your request in your absence.
Here are examples of non-emergency problems that would require a maintenance request:
Every effort will be made to complete non-emergency maintenance requests within three business days. If your request has not been attended to within this time frame, please email firstname.lastname@example.org.
The residence halls are staffed by students and professionals who strive to ensure that the buildings are a safe, secure, inclusive, artistically inspiring, and engaging place which reflects the academic mission of the institute and encourages the personal growth and academic success of its residents. Although each staff member has their own set of responsibilities and duties, this common goal is the motivation for all of their work. Below are brief descriptions of the staff members that work in Sutter and Abby Halls.
Housing and Residential Life Program Coordinators
Housing and Residential Life Program Coordinators (PCs) are full-time University of San Francisco graduate students who live and work in the residence halls. They undergo in-depth training in community development, programming, and safety and are charged with creating a healthy, supportive, and inclusive community in Sutter and Abby Halls. To accomplish this goal, the PC team mediates roommate conflicts, responds to emergencies, and enforces housing policy. They remain visible and available in the halls and spend time getting to know the residents on a personal level. Because of this, they are often able to detect and address personal and community issues in their early stages. PCs serve as the overnight emergency response team for the halls while working at the front desk between midnight and 7 am.
Programming and Community Resource Connectors
Programming and Community Resource Connectors (PCRCs) are full-time SFAI students who live in the residence halls and work on the campuses and in the halls. They undergo in-depth training in community development and programming and are charged with creating programming and opportunities for connection on the campuses, in Sutter and Abby Halls, and in the greater Bay Area community. To accomplish this goal, the PCRC team works with campus and community partners to meet the needs of the residents and the student population. They remain visible and available in the halls and spend time getting to know the residents on a personal level.
Front Desk Assistants
Our front desks are staffed at least 18 hours a day throughout the academic year. Between the hours of 10 am and midnight, the desk is covered by a team of student staff members. Between the hours of midnight and 7 am, the desk is staffed by the Housing and Residential Life Program Coordinators. The front desk assistants are primarily responsible for maintaining safety and security, assisting residents who are locked out of their rooms, sorting mail and distributing packages, and checking out equipment (such as vacuum cleaners, pots and pans, and recreational equipment). The front desk assistants are often the first faces you see when you get home from a long day, and they are always available if you need assistance.
Assistant Director of Housing, Residential Life + Campus Programs
The Assistant Director is a professional SFAI staff member who lives in the residence halls and is responsible for the overall operation of the buildings, the community-building efforts of the PCRCs, and the organization and staffing of the front desks. The Assistant Director trains and supervises all residence hall student staff members, addresses resident and parent concerns, upholds community standards and policies, and ensures the safety and security of the building. The Assistant Director provides support and guidance to the PCs and students wishing to engage with events and programs on the campuses or in the halls.
Director of Housing, Residential Life + Campus Conduct
The Director is a professional SFAI staff member who lives in the residence halls and is responsible for the overall supervision of the department staff and setting the vision for the team. The Director develops the training and supervises all residence hall staff members, addresses resident and parent concerns, upholds community standards and policies, and ensures the safety and security of the building. The Director administers the Campus Conduct process to ensure equitable administration of the process and access for students, faculty, and staff.
Counseling Services at SFAI offers students weekly walk-in counseling at the residence halls. Our counselors serve as skilled listeners who help you to clarify issues, discover your true wishes and feelings, and deal effectively with problems.
Many problems lend themselves to group counseling, rather than individual counseling.
Common student concerns include depression, homesickness, stress, academic anxieties, roommate and friendship problems, and identity concerns. You can discuss anything that troubles you with our counselors.
Campus tutors conduct one-on-one and group sessions with students at both halls. They are also available for appointments at the Chestnut Street Campus. For information on how to connect with a tutor, please contact Academic Support Services.